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Q: WHAT IS YOUR POSITION CONCERNING THE SUBMISSION OF RESUMES TO CLIENT COMPANIES?
A: Each candidate is specifically recruited for the client company. When you receive a resume from Fristoe & Carleton, the candidate has been briefed on your company, the job opportunity and the salary parameters. We never submit resumes without the knowledge of the candidate. We consider that to be unethical.
Q: HOW DO WE KNOW THE CANDIDATES YOU SEND ARE NOT "BAD NEWS?"
A: We do the best we can. We can see right through the pretenders. We challenge each candidate to determine his or her strategic thinking. Sometimes we sense there may be a problem and we check with trusted people we know to obtain the necessary information. Our reputation is a reflection of the people we send you. We want your continued business and can't afford to send you any losers.
Q: DOES YOUR FIRM WORK WITH ANY ADVERTISING AGENCY OR CLIENT COMPANY?
A: We are selective with whom we work. We avoid employers who have a bad reputation in the handling of their employees. We discontinue working with a company if our candidate indicates a negative situation at the client company. We don't want to receive a call from a candidate saying, "This place is awful, why did you send me here? Why did I take this job?"
Q: I'VE HEARD HORROR STORIES ABOUT RECRUITERS PLACING PEOPLE IN A COMPANY, AND THEN RECRUITING OTHERS FROM THAT COMPANY OUT THE BACK DOOR. WHAT IS YOUR POSITION?
A: Our clients are the advertising agencies and companies that hire us and pay our fees. We consider it unethical for us to place someone at Agency A, then try to recruit another person from that same agency. We will make one exception: If one of your employees contacts us on his own, we will consider helping that person. If there is NO doubt this person is determined to leave your employ, we will help since he is going to leave anyway.
Q: WHAT HAPPENS WHEN WE GET THE SAME PERSON'S RESUME FROM TWO RECRUITERS?
A: This shouldn't happen if each party involved is playing by the same rules. Ask each recruiter if they personally recruited the candidate and gave your company name. If they both affirm, drop the candidate from your consideration as this shows a character flaw. If in doubt, give the recruiter who first gave you the resume the credit.
Q: A RECRUITER GAVE ME A RESUME SIX MONTHS AGO. I DIDN'T HIRE THE PERSON. NOW I AM READY TO HIRE THE CANDIDATE. DO I OWE A FEE TO THE RECRUITER?
A: YES. A recruiter has a "claim" for one year from the first interview. A bonified interview between the candidate and company must have taken place. If we submit a resume and no interview takes place, a fee is not earned.
Q: HOW MANY RECRUITERS ARE ENOUGH?
A: We believe that more than two recruiters is too many. WHY? Because recruiters begin to bump into each other and contact the same candidates. This immediately turns off the recruiter, and they'll move on to greener pastures. Conversely, giving the recruiter an exclusive search, or putting them on a retainer assures you will get the best effort and full attention.
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